Privacy Policy

Workstream Solutions (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our ServicePro software platform, or interact with our services. Please read this policy carefully to understand our practices and your privacy rights.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

Account Information: Name, company name, email address, phone number, and billing details when you sign up for ServicePro.
Payment Information: Payment card details or bank information (processed securely through third-party payment providers).
Communication Data: Information you provide when contacting our support or sales teams.

B. Information Collected Automatically

When you visit our website or use our app, we may collect:

Usage Data: Pages viewed, time spent on site, clicks, and navigation patterns.
Device Information: IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: To enhance user experience, analytics, and advertising.

C. Information from Third Parties

We may receive information from trusted partners or integrations, such as QuickBooks or marketing platforms, to provide enhanced functionality.

2. How We Use Your Information

We use collected information to:

Provide and maintain our ServicePro platform.
Process transactions and manage billing.
Communicate with you about your account or support requests.
Improve, personalize, and expand our services.
Send marketing or promotional materials (you can opt out anytime).
Comply with legal obligations and enforce our terms.

3. How We Share Your Information

We do not sell your personal information. We may share data only in the following cases:

Service Providers: With vendors who perform functions on our behalf (e.g., hosting, payments, analytics).
Business Transfers: In connection with a merger, acquisition, or sale of assets.
Legal Requirements: To comply with applicable laws, regulations, or valid legal processes.
Protection: To protect the rights, property, and safety of Workstream Solutions, our users, or others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain user sessions.
Analyze site traffic and usage.
Personalize user experience.
You may adjust your browser settings to refuse cookies, but this may affect site functionality.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your data. While we strive to ensure security, no online system is completely secure.

6. Your Privacy Rights

Depending on your state, you may have rights under laws like the California Consumer Privacy Act (CCPA/CPRA) or other state privacy statutes:

Right to Know: What personal data we collect and how we use it.
Right to Delete: Request deletion of your personal data (subject to certain exceptions).
Right to Correct: Request correction of inaccurate personal information.
Right to Opt-Out: Decline the sale or sharing of personal information (we do not sell data).
Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise your rights, contact us at:
📧 privacy@workstreamsolutions.com

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website or software may contain links to third-party websites. We are not responsible for the content, privacy, or security practices of these external sites.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a child, please contact us to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our site or services indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Workstream Solutions
Email: info@workstreamsolutions.com